11600 Air Expressway | Adelanto, CA 92301
760-246-2300
Stop Service
Requesting Turn-Off
All requests for turn-off can only be made by the named account holder. Service is typically terminated same-day. There is a 7-14 business day processing on all terminated accounts. Your deposit will be credited against your final balance.
Balance, Credits, and Bills
- If a balance exists on the account after the application of the deposit and final bill will be mailed to the forwarding address listed on the "Request to Disconnect Services" form.
- If there is still a credit on the account after the application of the deposit and refund check will be mailed to the forwarding address listed on the "Request to Disconnect Services" form.
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You may still receive bills after you request service termination for a service period that occurred prior to your request. Please wait until you receive your "Final Bill."